THE INFLUENCE OF DIGITAL LITERACY AND CYBERSECURITY AWARENESS ON EMPLOYEE PERFORMANCE AT PT. SOLUSI BANGUN ANDALAS IN THE DIGITAL ERA, MEDIATED BY ORGANIZATIONAL COMMITMENT

Abstract

In the digital era, organizations must enhance employees’ digital literacy and cybersecurity awareness to maintain performance and data security. This study examines the effect of digital literacy and cybersecurity awareness on employee performance, with organizational commitment as a mediating variable. The research was conducted at PT. Solusi Bangun Andalas, involving 117 permanent employees using a quantitative method and Structural Equation Modeling (SEM) with Smart PLS. Results show that both digital literacy and cybersecurity awareness significantly and positively affect employee performance. Moreover, organizational commitment plays a mediating role in strengthening these effects. These findings highlight the strategic importance of developing digital competencies and fostering a cybersecurity-aware culture to enhance employee performance and commitment. The study recommends that organizations invest in continuous digital skills development and structured cybersecurity training to support effective human resource management and digital transformation.